LTO Chief Seeks to Fix CTPL Problems
Land Transportation Office (LTO) Chief Vigor Mendoza II has issued a
warning to personnel against rejecting CTPL insurance policies obtained
from authorized sellers by vehicle owners renewing their registration.
This directive follows Transportation Secretary Vince Dizon's call to
improve LTO services and address the sale of CTPL by unauthorized sellers.
Mendoza emphasized that personnel who refuse valid CTPLs or collaborate
with unauthorized sellers could face penalties and disciplinary action.
The LTO plans to deploy "mystery customers" to identify unauthorized
insurance sellers and any LTO employees involved with them.
Implementing digital solutions for the efficient purchase and verification
of CTPL policies, such as an online platform to verify accredited insurance
providers, could further streamline the process and reduce unauthorized
activities.